![]() Make up a password and write it down, storing it somewhere safe. This is a good idea in case you lose your device or accidentally delete your Authy app. Authy will ask you to set up a backup password.If Authy asks to send you Notifications, you can select Not Now or Allow.The screen will say “Enter your registration code: and there’s a line where the Registration Code will be entered. Enter the code on the screen in the Authy app. Answer your phone or check your text messages to get the registration code. ![]() Select whether you want that code delivered by Phone Call or SMS (text message). As part of the setup, Authy needs to send a code to your mobile device.Enter your email address (any email address, so that Authy can contact you).Enter the rest of your mobile phone number.If you type in ‘UNITED’ it will display results that include ‘UNITED STATES OF AMERICA.’ The country code for USA is +1. Tap on the space for the Country Code and it will let you search for the country.Enter your mobile number, including the Country Code.Open the downloaded Authy app on your mobile device.Their icon is a red square with 2 interlocking white links. Open the App Store or Play Store and search for Authy.You can choose any authenticator app, the instructions for other apps will be similar to the ones below. It only takes about two minutes to download and verify the Authy app. While there are a variety of authenticator apps to choose from, below are instructions for downloading Authy (a third-party app) on a mobile device. Plus, if someone else were trying to gain access to your account, it’s far more difficult for them to intercept your code since it’s generated through a software installed on your device. The codes are regularly refreshed and are unique to the device used to view it. For mobile devices, consider using Microsoft Authenticator, Google Authenticator, Authy or LastPass.Įven though there are a lot of apps to choose from, they all share the same concept: open the app, choose the account you’re trying to log into, and the app will generate a unique code that can only be used once.Īuthenticator apps are very secure.If you’re not sure, here are a few options to consider below: There are a lot out there, and most of them should be compatible with your Principal account. Once you register the app for 2-factor authentication on our site, the app will generate a verification code that you use to log in. These codes help us confirm it’s really you accessing your account – not someone pretending to be you.Īn authenticator app is a third-party app that you can download and install on your mobile device or computer. We’ll ask for a verification code if you log in from an unrecognized computer or phone, forget your password, or we identify anything out of the ordinary. Note: The first time you log in, you’ll need to set-up 2-factor authentication by choosing how you want to receive verification codes text, voice call and/or an authenticator app. Once you get that email, you can log in and access your account online.You'll get a confirmation email within a few minutes.Select and answer 3 customer service security questions we'll use to verify your identity if you need to call us.Create a unique username, secure password, and provide an email address.If the phone number you provided doesn't match our records, you'll need to verify your identity by answering a few questions administered by a trusted third-party (Principal ® does not have access to the information shown in this step of the process).Enter your first name, last name, date of birth, phone number (this is the quickest way to verify your identity, as we'll simply text you or call you with a unique verification code), and your ID number (this is either your Social Security Number or a number provided by your employer) or zip code.Register online by following the steps below or download step-by-step instructions (PDF).
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